Returns & Exchanges
At Chogori India Retail Limited, we strive to ensure you are completely satisfied with your premium fashion purchases. If you are not happy with your order, we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags intact.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Inspection
Ensure the apparel is in its original condition with all brand tags, packaging, and invoices preserved for the pickup process.
Schedule Pickup
Once your request is approved, our logistics partner will visit your address within 48-72 hours to collect the return package.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing